0 Replies Latest reply on Nov 20, 2017 11:56 AM by JohnS

    New Wi-Fi software & drivers available for wireless adapters


      * Intel recommends that you obtain and use the software provided by your laptop manufacturer. Please check for the latest downloads from your OEM first. *


      We have posted the latest generic version (20.10.2) of Intel® PROSet/Wireless WiFi Software and drivers to download center:

      link: Wireless Adapter Downloads


      Software and drivers versions:

      (new) PROSet version = 20.10.2

      Driver version = for Windows® 10 for 8265, 18265, 8260 and 18260 adapters.

      Driver version = for for Windows® 10 for 3168, 3165 and 17265 adapters.

      Driver version = for for Windows *8.1/7 for 3168, 3165 and 17265 adapters.

      Driver version = for Windows® 10/8.1/7 for 7265, 3160, and 7260 adapters.


      Note: When you update the software package, it might not update the wireless adapter driver if it includes the same driver as the previous release.


      Operating System versions

      Intel® PROSet/Wireless Software for Windows® 10

      Intel® PROSet/Wireless Software for Windows 8.1*

      Intel® PROSet/Wireless Software for Windows 7*



      This download is valid for the product(s) listed below.

      Intel® Dual Band Wireless-AC 3168

      Intel® Dual Band Wireless-AC 3160

      Intel® Dual Band Wireless-AC 7260

      Intel® Dual Band Wireless-N 7260

      Intel® Wireless-N 7260

      Intel® Dual Band Wireless-AC 3165

      Intel® Dual Band Wireless-AC 7265

      Intel® Dual Band Wireless-N 7265

      Intel® Wireless-N 7265

      Intel® Dual Band Wireless-AC 8260

      Intel® Dual Band Wireless-AC 8265

      Intel® Wireless-AC 9560 (Win10 only)

      Intel® Wireless-AC 9461 (Win10 only)

      Intel® Wireless-AC 9260 (Win10 only)






      If you're experiencing hardware or software & driver issues with any of our Intel wireless adapters and are unable to find the answers or solutions you are looking for on this online support forum, please open a support case with an Intel Customer Support contact center agent so that we can provide more in-depth troubleshooting.


      Contact Intel Customer Support.



      • Phone: 1-916-377-7000, Monday – Friday, 07:00 to 17:00 (US Pacific Time)
      • E-mail Support



      Intel Customer Support