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- Have you completed a clean install of the wireless drivers? See the steps below.
- Try setting the Advanced Intel® Wireless Adapter Settings according to the router environment, please refer to the following link for more information about the advanced settings: https://www.intel.com/content/www/us/en/support/articles/000005585/network-and-i-o/wireless-networking.html.
- Please provide me with the speed test results for both wired and wireless connections.
Clean Installation of Wireless Drivers guide:
Hope this helps.
Intel Customer Support Technician
Under Contract to Intel Corporation
i followed all the steps on those links provided (in order).
did speedtests on both wireless and ethernet connection, it showed almost the same (wireless 2.4 & 5mhz: 11.77mbps / wired: 11.91) based on a 12mbps fiber-optic internet subscription.
my router supports up to 1Gbps internet connection, full wifi signal is shown on PC.
it's just my PC and no other devices are connected.
i'm using windows 10 64-bit OS (ver. 1803 build 17134.407).
windows defender is disabled.
any other workarounds? (don't tell me to reformat my PC, i did it 2 days ago hahaha!)