3 Replies Latest reply on Dec 6, 2018 2:34 PM by Al Hill

    Monitor Resolution Issue

    JTTaylor

      Hi all,

       

      I have a Latitude 5490 laptop connected to a Dell U2718Q monitor with an HDMI cable.

       

      The laptop is claiming that the max resolution to the monitor is 1366 x 768. I know this cannot possibly be the case.

       

      Can any of you make suggestions of what I can try to get higher resolution on the monitor? I've updated the drivers (Dell drivers) to no avail.

       

      Thanks.