1 Reply Latest reply on Dec 7, 2018 12:59 PM by Intel Corporation

    NUC Hades Canyon will not shut down

    pilotbum

      I have a NUC Hades Canyon that will not shut down. If I press the power button or choose "Shut down" from the Windows 10 menu it restarts only. I will not shut down and stay off. If I choose restart, it restarts (as it should). The only way to shut it down is to perform a hard shutdown (pressign and holding the power button) or removing power. I've tried shutting down and completely removing power (overnight) as I found in a different thread and that did not fix the issue.

       

      Please help.