2 Replies Latest reply on Dec 7, 2018 5:55 PM by Intel Corporation

    Hades Canyon NUC Suddenly Ceased Working

    taman

      Hi all - Would greatly appreciate some advice.  I have a Hades Canyon, built this past summer from the Intel NUC 8 Premium VR Capable Mini PC Kit (NUC8i7HVK).  In the middle of being used yesterday, the screen suddenly flashed green and the computer shut down.  I now cannot power it on - it is completely unresponsive.  I have tried plugging it into other outlets around the house and holding down the power button for an extended period.  What might cause this?

       

      Thanks in advance.