This message was posted on behalf of Intel Corporation
Thank you for posting in the Intel® community.
Intel Customer Service no longer responds to telephone, chat, or e-mail inquiries for this Intel® NUC Kit DE3815TYKHE but you may want to try our Discontinued Products Community (https://communities.intel.com/community/tech/discontinued-products) to get recommendations from fellow community members. You may also find the Discontinued Products Website (https://www.intel.com/content/www/us/en/support/discontinued-products.html) helpful to address your request.
Hope this helps.
Intel Customer Support Technician
Under Contract to Intel Corporation