5 Replies Latest reply on Dec 3, 2018 5:30 PM by Intel Corporation

    XTU Halt at splash screen and freeze notebook

    WilsonCruz

      Hi all,

      I have a Dell Gaming Notebook 7000 Series and have tried to run the latest version of XTU 6.4.1.25.

      Have instaled and rebooted but, when i try to run the XTU app the notebook freezes and only a hard reboot recover.

      Caps lock, mouse, hard drive, network are not responsible.

      Any thoughts ?

      I have sent my SSU Dump attached to see if it helps.

       

      Thanks in advance.