1 Reply Latest reply on Nov 12, 2018 1:52 PM by Intel Corporation

    NUC5i3RYH: SSD not detected

    Mazhu

      Hello,

       

      I'm having trouble getting my new NUC to work properly.

      Memory is correctly recognized, but the SSD is not.

      The SSD model is Crucial CTX500MX500SSD4, which is said to be compatible with the NUC version I have on Crucial website.

      I've tried to re-install the SSD, but it still didn't work. In the BIOS (that I upgraded to latest version), under PCI tab, the SSD is written as "Not populated".

      I've tested the SSD on another computer, and it works fine.

       

      What can I do for the SSD to be detected by the NUC ?

       

      Thank you for your help.

       

      Mathieu