11 Replies Latest reply on Dec 7, 2018 12:59 PM by Intel Corporation

    VLC fast min/max video causes Intel GPU driver to crash

    klumsch

      I have the following issue, that I can mostly with high chance reproduce, crashing the Intel GPU driver, by quickly min/max a video stream in VLC. I think this needs to be reported mostly at Intel's side, not VLC or MS, because a userspace app like VLC shouldnt be able to crash the video driver even if it was a bug maybe in VLC, right?

       

      Windows show these for the crash:

       

      fheSCWG.png

      aZCvDTx.png

      I have no other issue anywhere, while gaming, prime95 stability, other media players like MPC, Chrome ect. It just happens with VLC and a fast min/max video action.

       

      A log entry from VLC, when it happens says:

       

      main warning: picture is too late to be displayed (missing 31 ms)

      main warning: picture is too late to be displayed (missing 14 ms)

      direct3d11 error: SwapChain Present failed. (hr=0x887A0005)

      main warning: picture is too late to be displayed (missing 8 ms)

      direct3d11 error: SwapChain Present failed. (hr=0x887A0005)

      direct3d11 error: SwapChain Present failed. (hr=0x887A0005)

      direct3d11 error: SwapChain Present failed. (hr=0x887A0005)

      direct3d11 error: SwapChain Present failed. (hr=0x887A0005)

      direct3d11 error: SwapChain Present failed. (hr=0x887A0005)

      direct3d11 error: SwapChain Present failed. (hr=0x887A0005)

      direct3d11 error: SwapChain Present failed. (hr=0x887A0005)

      direct3d11 error: SwapChain Present failed. (hr=0x887A0005)

      direct3d11 error: SwapChain Present failed. (hr=0x887A0005)

      direct3d11 error: SwapChain Present failed. (hr=0x887A0005)

      direct3d11 error: SwapChain Present failed. (hr=0x887A0005)

      direct3d11 error: SwapChain Present failed. (hr=0x887A0005)

       

      Error code 0x887A0005 seems to mean DXGI_ERROR_DEVICE_REMOVED, which is obviously nonsense. The laptop is a 2 GPU device with Optimus. So this seems to be a driver issue or a Windows bug.