3 Replies Latest reply on Sep 5, 2018 3:41 PM by Intel Corporation

    Cannot assign GPU for chrome, Dell XPS

    EclipzZ

      XPS i5 8305G version

      When i wanna set chrome i find the settings in driver is "Not Assigned" and it's locked so i cannot modify.

      My screen blurred twice at least when i was using chrome. The problem never comes up in Edge or close the Hareware Acceleration option of Chrome.

      Try different installation sequence and it remains the situasion.  Radeon version 2018.0827, Intel version 24.20.100.6286(both the latest i could find)

      Here's the screenshot

      temp.png

      Here's the supplement. System is win10 professional

        • 1. Re: Cannot assign GPU for chrome, Dell XPS
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello, EclipzZ Thank you for joining the Intel Communities.

          Please provide me with a DxDiag* report. Please follow these steps to generate it:
           

          1. In the keyboard, press WinLogo key + R.
          2. In the Run box please type dxdiag and hit Enter.
          3. Click on Save All Information (save it in your desktop).
          4. Attach the .txt file that was generated. To attach a file, you must click the “Attach” option on the bottom right-hand corner of the response box.

          Additionally, please attach a screenshot of the error you are having.


          Antony S.
          • 2. Re: Cannot assign GPU for chrome, Dell XPS
            EclipzZ

            Hi I've aready upload the file you asked, and now i found another solution, not in the driver but in windows' settings, where can set the graphic using for softwares.

            While the problem in driver is not shooted.

            • 3. Re: Cannot assign GPU for chrome, Dell XPS
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              Hello, EclipzZ.

              It is worth mentioning that the driver options can be managed by the Original Equipment Manufacturer (OEM) of your system as their convenience. I recommend you to get in touch with DELL* Support so they can let you know if it is possible to change the controller for Google Chrome*.


              Antony S.